Warranty

LIMITED LIFETIME WARRANTY

Progressive Screens, the manufacturer, guarantees the material and workmanship of its products to be of excellent quality. All Materials are carefully selected to withstand most weather elements and breakage under normal use. The warranty does not cover claims originated from faulty installations, hail, flood, fire, harmful chemicals and fumes, misuse, abuse, fading, chalking, oxidization, erosion of paint, acts of God, or causes beyond control of the manufacturer. This warranty is for the benefit of the original purchaser and is not transferable. The lifetime material warranty applies to aluminum components only.

5 YEAR WARRANTY

Progressive Screens warrants the electrical motors for a period of 5 years, commencing from the date of sale from Progressive Screen Systems, against failure under expected normal use. Warranty is void if the electrical motor is exposed to water, acts of God, or abnormal conditions, including faulty installation.

2 YEAR WARRANTY

Progressive Screens warrants the electronic components such as radio transmitters and receivers for a period of 2 year, commencing from the date of sale from Progressive Screens against failure under expected normal use. Warranty is void if the electronic component is exposed to water, acts of God, or abnormal conditions.

Screen & Vinyl Warranty

Progressive Screens warrants fabrics supplied from Twitchell have a 10-year limited warranty from the original date of purchase. The warranty covers defects of workmanship, materials, or excessive loss of strength in normal conditions, including sunlight, rot, mildew, or atmospheric chemicals that might render it unserviceable. Improper use, abuse, or use of harsh chemicals will void warranty. Fabrics not manufactured by Twitchell might have different warranties associated. Please see catalog or website for full details and warranty info.

Progressive Screens warrants our clear vinyl windows for (1) year. The warranty specifically covers manufactures defects in the material or workmanship of stitching the vinyl windows to the surrounding material. Any defects in the Vinyl panels needs to be noted upon installation of the motorized system. Discoloring, yellowing, orange peel, or scratches discovered in the material after the install is complete is not covered and typically caused by use of improper cleaning solutions. Please see catalog or website for cleaning instructions, care and maintenance.

LIMITATIONS OF WARRANTIES

Progressive Screens is not responsible for indirect, punitive, special, incidental, or consequential damages or losses that anyone may suffer or incur in connection with this product or it’s use. Any warranties implied by law, including those of merchantability and fitness for the use or for particular purpose are limited to materials only in duration of 1 year express warranty hereunder. Some states do not allow limitations on how long a warranty lasts, therefore in those states the limitations are not applicable to the purchaser. This warranty does not cover screen mesh including incidental, misuse, or faulty installation damage. This warranty further does not cover installation costs, removal costs, service.

Calls, and shipping costs of all materials covered in above limited warranties.

Contact

Progressive Screens

Phone: 866-802-0400

Email: arthur@progressivescreens.com